Hello Internet

Today we are Going to Address a Long Discussed Problem error 5b00 With Canon Printers. As we have Seen Many People Have reported this Issue Online Every day, We Are Going to Help You Understand & fix the problem.

Whats is Canon Error 5b00 ?

This Error Typically Represents Problem With Waste Link Counter Overflowing. When this issue occurs on your Canon printer, the printer boots normally like every day but when you try to print or scan a document, the lamp starts flashing “Green” and “Orange” like 8-10 times in a row.

canon Printer Lights

If you try to print any documents from the computer, you will get the error message on the Canon printer screen “Support Code 5b00 A printer error has occurred”

Let’s Try Some Basic Troubleshooting First to Check if it Works Out

Canon Service Mode –

Step 1 – Turn the printer off and on and if this does not clear the message your printer needs repair”. In this case, you need to turn the printer off and set your printer into the “service mode” position. You need to press and hold the power button for 5 seconds and let go of the button.

canon power key

Step 2- Press the zoom button five times. If you see the 2 LEDs powered on, assume that the printer is already in the position of “service mode”.

If you go into the “Devices and Printer” section in the control panel of your Windows computer, you will see the printer status as offline or not recognized the device and it will be shown as a new device. This method also works for the 5800 error.

canon printer offline

Check the Ink Level

First of all, you need to have a look at the ink levels of the printer and if the ink level is lower than 50%, this process will not work. If in case, the ink level is “low”, replace the ink cartridges and then you are good to go.

check canon ink

Reset Canon Printer

Plug out the Power cable from the printer to switch it off completely and then plug the power cable back in and switch on the power button on the printer.

printer to power outlet connection

Let the printer start itself and after the printer is “ON”, the green-colored LED will stop blinking. Now, press and hold the “Stop” button until the orange “LED” blinks 5 times, and then release the button.

Reset canon Wireless Printer

canon service tools program

In case if you are still facing the issue, you need to perform the printer reset to the factory settings. You need to run and install the “canon service tools program”.

Run As admin

and go to the “EEPROM tab” and click on EEPROM status before you initiate the reset process on your printer.

It will ask you about the paper source tray, by default it will be set to “rear tray”, leave it as it is and a notification saying “A function was finished” will appear on your computer screen.

adjust the canon settings

Now, you need to do the printer reset. On the check ink counter, choose “Main” and then click on the settings button. Then, the printer reset process will start running and it will take a few seconds.

Reset the Printer
  • While it’s running the printer LED light will keep flashing. When the LED lamp stops flashing, it means that the printer has been successfully reset.
  • After the “Reset process’ is already completed, click on printer “EEPROM status” once again and the printing process of EEPROM status will take few moments to complete and it will be completed when the Power lamp stops flashing.
  • After that click on Pro and then choose data to save option “EEPROM save”. Check it by using the program and you will see printer EEPROM will be already returned into 0%.

You can see before the reset process, the EEPROM status D = 100%, then after the reset process EEPROM status D turned to 000.0%. This way the reset process has been completed.

Turn the printer off and then turn it back on again. The printer is good to go now and you can start using the printer as you have always used.

Download the Canon Printer Software & Driver Again You May Visit canon.com/ijsetup

After reset d value

we Hope this Helps you fix the Canon Error 5b00.

Please Let Us Know Via Comments If You Need More Help Or Contact our support team for expert help on the matter Now.

Good Luck