Today in this Post we will help you fix the Problem where you see your Hp printer showing Offline. Please read the post till last & Follow the steps Carefully.
Why Hp Printer is Offline-
This normally happens if you have changed the network password for your Wi-Fi network at home or if the router has assigned a new dynamic IP address to your printer. Sometimes, simply rebooting the printer can fix this kind of printer issues.
First, you need to open the start window and type in control panel and open it. Click on view devices and printers.
Right click on your HP printer that is currently offline and click on “printer properties”
Open the ports tab and select your printer. Click on configure the port and check the “SNPS port” and if it is unchecked select the printer and see if you can connect to your printer. Press “Ok”.
Press close on “properties window” and try to print a document. If that did not work, you need to make a right click on your printer and click on “set as a default printer”. A window will open up prompting you to confirm the changes, click “ok”.
Now, your HP wireless printer should be online. If the printer is not working, you need to right click on your printer and click on “remove this device”. Press “yes” on the window that says “are you sure you want to remove this device”.
Click on the top “Add printer” option and wait for some time till the time your printer gets discovered by your windows computer.
Once you see your printer showing up on the list, click on it and close the window. Now, make a right click on your newly added printer and choose “printer properties.
Click on “set as a default” and your printer should be working now. If it still does not work, right click on tour HP printer and click on “remove this device” and choose “yes”. Click on “add a printer” and click on the option “the printer that I want isn’t listed”.
Select “add the printer using TCP/IP address or hostname and then press “next”.
In the hostname, type in the IP address of your HP printer and click on “next”. Now, you have to wait for your computer to find the printer and once it appears to click on “next”. Click on “next” one more time and your printer should be working now. Try to print a “windows test page”
Adjust Printer Services
If still, your HP printer is not working, click on the start button on the windows home screen and type in ”services.msc”.
Click on “services” and locate the printer spooler service on the list. Make a right click on the “printer spooler” service and choose properties.
In the start-up type select “automatic” and press “stop” option.
Press start and wait for the printer spooler service to get restarted again. Press “apply” and click “ok”.
In case if your HP printer is still showing offline, you need to check your printer if it is connected to your Wi-Fi network or not. If it is disconnected, you need to go to the printer panel and run the “wireless setup wizard” on it and reconnect the printer to your wireless network.
Hope this will Help you fix the Hp printer offline Problem.